Job Description
In this role, you’ll help bring AI agents to life in our products. These digital personas are doing work along side their human persona counterparts. You’ll create experiences that tell a better together story. As a Product Designer at RealPage, you're at the frontline of product development in representing our customers and end-users and living our design-centered methodology. You will represent Design in all steps of the product development lifecycle and provide heavy guidance especially in the discovery and design phases. You work in close partnership with product and engineering to define and deliver the work.
Primary Responsibilities - Use personas and a narrative to story-tell the problem to solve and its solution
- Extract requirements from customer pain points
- Conduct user, customer, and SME interviews
- Clearly document knowledge, existing workflows, and pain points gained from user, customer, and SME interviews
- Solve product/user problems utilizing user-centered design thinking
- Document the design solution's workflow and functional specifications for Engineering to build
- Work with PM to align on design solution and assist in discovery efforts with producing discussion guides and conducting SME interviews
- Work with engineers and QA to be able to communicate designed functionality and workflows for ticketing and quality control testing
- Utilize design standards system in designing a solution and work with Design Standards team to provide feedback on design system evolution
- Work with UX researchers in continuous discovery efforts
- Understanding how to establish success metrics to gauge adoption and solution validation
- Grow with RP Product Design Center of Excellence curriculum and be mentored by senior product designers
Required Knowledge/Skills - Passing completion of UX coursework (degrees, certificates, bootcamps, online courses accepted)
- Portfolio must tell human stories, demonstrate ability to assess a problem, show work of problem-solving, and communicate design solution with low-fidelity wireframes and high-fidelity clickable prototype, and possess metrics of success for user outcomes,
- minimum 2 years experience with UX, design, architecture or similar field experience
- Clear demonstration of ability to empathize with user
- Experience with agile design and development practices and user-centered design thinking
- Interpersonal skills to work collaboratively and efficiently in cross-functional teams
- Must be comfortable sharing work in all stages and appetite for rounds of iterative design
- Comfortable communicating to executives and represent design POV: Demonstrate excellent communication, visual presentation, and speaking skills to be able to present to internal team and stakeholders
- Must be adept in practice of and documentation of problem-solving: Demonstrate excellent analytical and problem-solving skills and ways to visually and verbally communicate problem statement, challenges, and solutions.
- Must be detail-oriented
- Must be able to manage work within established deadlines
- Embrace a collaborative approach - great ideas come from all places!
- Must have appetite to learn and grow into a lead product designer
NICE TO HAVE - Background in humanities, architecture, or psychology-related field
- Strong sense of curiosity and able to follow through gut feelings
- Adept at async communication and working with people in other time zones.
- Can-do attitude and the energy to achieve a variety of levels of done-ness
- Experience in rapid prototyping tools (Figma preferred) and collaborative online tools (Miro, Mural, Notion, Figjam...)
Salary And Benefits - RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
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