This is a remote position.
Job Title:
Client Services Coordinator – Travel
Location:
Remote
Company:
Why Knot Travel
Why Knot Travel is a full-service travel agency dedicated to creating personalized and seamless vacation experiences for clients around the world. We specialize in custom itineraries, destination weddings, group travel, and luxury escapes. Our team values service, professionalism, and building strong relationships with every traveler we support.
We are looking for a professional and highly organized Client Services Coordinator – Travel to serve as a key point of contact for client communications, travel documentation, and booking support. This remote role is ideal for someone who enjoys supporting clients, managing details, and ensuring a smooth travel planning experience from start to finish.
Serve as a liaison between travel advisors and clients to ensure timely responses and follow-ups
Coordinate travel documentation, invoices, confirmations, and itinerary details
Monitor key deadlines and assist with client reminders for payments or required forms
Respond to client inquiries and resolve basic questions related to bookings and services
Maintain accurate records of client profiles, preferences, and communication history
Support special requests such as upgrades, accessibility needs, or group management tasks
Ensure a high level of professionalism and accuracy in all interactions
Prior experience in customer service, administrative support, or travel coordination preferred
Excellent communication skills (written and verbal)
Strong attention to detail and the ability to manage multiple tasks
Basic computer proficiency, including email, spreadsheets, and CRM tools
Ability to work independently in a remote environment
Must be 18 years or older with a reliable internet connection and personal computer
Flexible remote work schedule
Supportive team environment with room for growth
Exposure to travel planning and coordination processes
Access to industry tools, resources, and exclusive travel discounts
Opportunity to contribute to memorable client experiences
Submit your application through the link provided
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