Job Description

1. System Monitoring & Incident  Handling – Keep track of  alerts, respond to issues,  and restore services quickly.
2. IAM Expertise & Security  Compliance – Manage identity  and authentication systems  while ensuring cybersecurity  compliance.
3. Troubleshooting & Production  Support – Solve complex  system issues and work on  improving infrastructure  performance.
4. Collaboration & Communication  – Work closely with teams,  stakeholders, and customers  to ensure efficient problem  resolution.
5. On-Call & Site Work – Be  available for off-hours  coverage and on-site presence (3 days per week) as required.
6. Technology Management & Automation – Use Linux, Windows, SQL, OpenShift, ITSM, Splunk, Ansible, and CI/CD tools to enhance operations.

• Identity & Access Management ( IAM)
• 5+ years of production support experience with expert level knowledge of MFA technologies, Splunk. Window OS, SQL/Oracle DB Unix/Linux.
• Excellent knowledge of Identity, Authentication and Access Management (IAM) domain including SRE and DevOps space.
• Must have senior level production support experience and troubleshooting skills in IAM technologies.
• Must be able to comply with bank regulatory and compliance policies
• Must have expert level of Linux experience and must be well versed in Splunk queries.
• Splunk, Dynatrace, ITSM  Remedy, JIRA, GitHub, Jenkins, Ansible
• Cloud & CI/CD Tools ( Containers, OpenShift, DevOps)

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